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Sample Terms and Conditions for Your Gift Certificates


We a offer sample gift certificate wording or a list of sample gift voucher Terms and Conditions for your gift certificates. You can also use our free gift voucher wording template.

Gift Certificate Terms and Conditions

It is important to add terms and conditions to protect your business and ensure that the gift certificate or gift voucher you create is not abused. Many of our templates include sample wording for gift certificates but you might want to add additional terms depending on your unique circumstances.

Here are some sample gift certificate terms and conditions. You can add one or more to your gift voucher or gift certificate wording.

1. Validity Period

  • “The Gift Certificate is valid for use within 6 months from the date of issue.”
  • “This Gift Certificate expires 12 months after the date of purchase.”
  • “This certificate is valid for one year from the date of issuance.”
  • “This voucher must be redeemed by [Insert Date], after which point it will no longer be valid.”
  • “Redeem your gift certificate within 3 months from the date of issue to enjoy its full value.”
  • “This certificate is valid up to and including [Insert Date], and must be used within this time frame.”
  • “Please note this gift certificate will become void after [Insert Date]. We encourage early redemption.”
  • “Valid through [Insert Date]. We recommend booking your experience well in advance to ensure availability.”

2. Redemption

  • “This certificate may be redeemed for any product or service offered by ABC Store at the prevailing price at the time of redemption.”
  • “Redeemable only at XYZ Spa for services currently offered, valued at the current selling price.”
  • “This certificate can be redeemed for any item available at [Your Company], subject to stock availability.”
  • “This gift certificate entitles you to a one-time service at [Service Name] up to the value stated herein.”
  • “Present this certificate at [Location] to avail of goods or services up to the value printed.”
  • “May be used towards any class or workshop at [Institution Name], subject to availability and advance booking.”
  • “To redeem, simply show this certificate at [Retail Location] checkout or enter the code online at [Website].”
  • “This voucher is valid for a single transaction only and must be presented at the time of service.”

3. Non-Refundable

  • “This Gift Certificate cannot be returned or exchanged for cash.”
  • “Once purchased, this certificate is non-refundable and has no cash value.”
  • “This certificate is not refundable and cannot be returned or redeemed for cash or credit.”
  • “The value of this certificate will not be reimbursed if unused; please choose your purchase carefully.”
  • “All sales of gift certificates are final and cannot be exchanged for other merchandise.”
  • “No refunds will be provided for any unused portion of this gift certificate’s value.”

4. Non-transferable

  • “This Gift Certificate is to be used only by the individual to whom it is issued.”
  • “Transfer or resale of this certificate is strictly prohibited.”
  • “This certificate is non-transferable and may only be used by the original recipient.”
  • “Redemption of this certificate is limited to the bearer whose name appears hereon.”
  • “Assigned to the named individual only; this certificate may not be reassigned or reassigned to another party.”
  • “Ownership of this voucher is restricted to the purchaser and cannot be transferred to another person post-purchase.”

5. Lost or Stolen Certificates

  • “ABC Store is not responsible for lost or stolen Gift Certificates.”
  • “We are not liable for any certificates that are lost, stolen, destroyed, or used without permission.”
  • “Replacement of lost or stolen certificates is not possible.”
  • “Please safeguard this gift certificate as you would cash; it is not replaceable if mislaid or pilfered.”
  • “The issuer holds no responsibility for certificates that are lost or pilfered, and such certificates will not be replaced.”
  • “Keep this certificate secure; it is not redeemable if lost or stolen, and no reissue will be provided.”

6. Remaining Balance

  • “Any unused balance will not be returned or credited.”
  • “If the purchase value exceeds the amount of the gift certificate, the remaining balance must be paid by another form of payment.”
  • “No cashback will be given if the purchase amount is less than the value of the Gift Certificate.”
  • “Should the total cost of your purchase exceed the gift certificate’s value, you will be required to cover the difference with an alternative payment method.”
  • “This certificate does not allow for a cash refund on any unused portion of its value.”
  • “In the event that the certificate’s value does not cover the full amount of the service or product, the bearer is responsible for paying the remaining balance.”

7. Exclusions

  • “This Gift Certificate is not valid during the annual sale or with any other discounts.”
  • “Cannot be used in conjunction with any other promotional offers or discounts.”
  • “This certificate cannot be used to purchase sale items or gift cards.”
  • “This certificate is not applicable for the purchase of limited edition items or special collaborations.”
  • “Excludes use for buying membership plans or subscription services.”
  • “Redemption is not permitted for special events or private parties.”

8. Cancellation

  • “XYZ Spa reserves the right to cancel this certificate if necessary due to circumstances beyond our control.”
  • “[Your Company] reserves the right to cancel any Gift Certificate obtained fraudulently.”
  • “We reserve the right to cancel this certificate for any misuse or violation of terms.”
  • “Certificates may be voided by [Company Name] if any alterations or unauthorized endorsements are detected.”
  • “In the event of a business closure or transition, outstanding certificates may be subject to cancellation.”
  • “The issuer may cancel this certificate if it’s found to be part of an unauthorized resale transaction.”

9. Modification of Terms

  • “[Your Company] can change the terms and conditions of the Gift Certificate at any time without prior notice.”
  • “Terms and conditions of this certificate are subject to change and are available on our website.”
  • “We reserve the right to alter these terms and conditions with information available on [Your Company]’s website.”
  • “The issuer retains the right to update the certificate’s terms and conditions, which will take immediate effect upon publishing online.”
  • “Please review our website regularly as the terms of this certificate may be revised without direct notification to holders.”
  • “Adjustments to the terms herein may occur, and continued use of this certificate constitutes acceptance of such changes.”

10. Jurisdiction

  • “All disputes related to this Gift Certificate will be resolved under the laws of the state of California.”
  • “This certificate is governed by the laws of the state of New York.”
  • “Any disputes arising will be subject to the jurisdiction of the courts of England and Wales.”
  • “Use of this certificate is subject to the exclusive jurisdiction of the courts located in [Insert Location].”
  • “The terms of this certificate shall be exclusively governed by and construed in accordance with the laws of [Insert Jurisdiction].”
  • “Legal claims arising out of or related to this certificate shall be adjudicated by the courts of [Insert Jurisdiction].”

11. Customer Support

  • “For any queries related to this Gift Certificate, contact our support team at support@[yourcompany].com or call 123-456-7890.”
  • “Please contact our Customer Service at info@[yourcompany].com for any clarifications or issues.”
  • “For assistance, please reach out to our helpdesk at help@[yourcompany].com or 987-654-3210.”
  • “Should you require support or have any questions regarding your gift certificate, please reach out to our team via the contact page on our website.”
  • “Our dedicated customer service staff is available to address any concerns about your certificate at service@[yourcompany].com.”
  • “For inquiries or support regarding your gift certificate, our customer care line is available at 800-123

12. Expiration Date

  • “This Gift Certificate will expire on [insert date], as stated on the certificate.”
  • “Refer to the expiry date mentioned on the Gift Certificate; post the expiration date, redemption will not be possible.”
  • “The certificate is valid until [insert date] and will not be extended beyond this date.”
  • “Please note the validity of this certificate ends on [insert date]; we encourage timely redemption.”
  • “The services or goods must be redeemed by the clearly marked expiration date on this certificate.”
  • “This certificate must be used by the ‘use by’ date indicated and will be void thereafter.”

13. Not Redeemable for Cash

  1. “This Gift Certificate has no cash value and cannot be exchanged for cash or credit, in part or in whole.”
  2. “Under no circumstances is this Gift Certificate redeemable for cash or any cash equivalent.”
  3. “This Gift Certificate is solely for the purchase of goods and services, and it is not redeemable for cash or allowable for cash withdrawal.”
  4. “This certificate is for merchandise or services only and cannot be redeemed for cash or applied to accounts.”
  5. “Cash will not be given as change for any purchases made with this Gift Certificate.”
  6. “No cash refunds will be provided for unused portions of this Gift Certificate.”
  7. “This Gift Certificate is non-refundable and cannot be exchanged for cash or any other form of credit.”
  8. “This certificate has no intrinsic cash value and cannot be redeemed for cash or cash equivalents.”
  9. “Redemption of this certificate for cash or its equivalent is strictly prohibited.”
  10. “The cash redemption value of this certificate is 0.01 cents, or as required by law.”

Remember, it’s crucial that your terms and conditions are clear, concise, and conform to local laws and regulations, particularly in areas regarding consumer rights and protections. If your jurisdiction mandates a cash value for gift certificates, even if minimal, it’s essential to include such details in the terms.

Gift Voucher Terms and Conditions Template

When you open the gift certificate maker you will find gift voucher templates with two sides. Click on the back side (see the arrow below) to find the gift card terms and conditions template for the design you have chosen.

gift certificate terms and conditions

The gift voucher wording template offers the most basic terms and conditions. However, you can add additional terms and conditions from the list above.

How to Add More Voucher Wording?

To the left of the gift card terms and conditions termplate you will find an option to add additional text or to edit the existing gift card wording. See additional voucher terms above.

How to Print the Gift Card Policy Template

Each gift card or gift voucher has two sides – the front shows the offer and the back includes the terms and conditions.

First print the front side and then the back side if your printer cannot print on two sides.

If you have trouble printing both sides then adhere the two sheets together with paper glue or laminate them and cut around the edges.


The information on this site in general and this page in particular does not constitute legal or any other type of professional advice. It is presented without any representation or warranty whatsoever, including as to the accuracy or completeness of the information. We do not accept liability, to any person or business, for any consequences that may result from relying upon, accessing, or otherwise using the information contained in this site.

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